Back to all FAQs

Using Civic Summary

13 articles in this category

What is CivicSummary?
CivicSummary makes West Hollywood City Council meetings easy to follow. It publishes plain-language summaries of agendas, minutes, and staff directions, along with audio summaries and links to the official city documents. Start at https://weho.civicsummary.ai
How do I find upcoming meeting agendas?
Open https://weho.civicsummary.ai/agendas to see current and upcoming City Council agendas. Select a meeting to see each agenda item, its summary, and a link to the official source document.
Where can I read meeting minutes and see how the Council voted?
The full Minutes tab at https://weho.civicsummary.ai/minutes, including voting history, is part of the paid plans. Free accounts can read previous meeting minutes when they are included with new agendas. How far back you can go depends on your plan: Free 1 month, Active Civic Participant 6 months, Civic Power User 12–18 months, Research License 3–5+ years.
How do I submit a public comment on an agenda item?
Public comments are available on paid plans (not during a free trial). Open the agenda item on https://weho.civicsummary.ai/agendas and use the comment form on that page. Comments must be between 10 and 2,000 characters, and you can submit one comment per item. Your comment becomes part of the public record and may be read by city staff and Council members.
When is the deadline for my comment to reach the City?
Comments submitted before 10:00 a.m. Pacific time on the day of the meeting can be included in the report sent to the City. Comments made after that stay on CivicSummary as community comments and may appear in later summary reports.
Why was my comment not accepted?
Common reasons: it is shorter than 10 or longer than 2,000 characters, you already commented on that item, your plan does not include commenting (free accounts and trials cannot comment), the item does not accept comments (some procedural and consent items), or automated screening found the comment was not related to the item. Edit and try again, or contact support from https://support.civicsummary.ai/tickets/new
Are the summaries accurate?
Summaries are reviewed by a person before they are published, but they can still contain errors or leave out context. Every summary links to the official city document, so please check the source before relying on it. If you spot a mistake, report it through https://support.civicsummary.ai/tickets/new
How do I get the weekly digest?
Sign up for the free weekly digest on the CivicSummary home page at https://weho.civicsummary.ai and confirm the email we send you (check spam if it doesn't arrive). New accounts are subscribed automatically after verifying their email. Your profile at https://weho.civicsummary.ai/account/profile shows whether you are subscribed.
How do I unsubscribe from emails?
Use the unsubscribe link at the bottom of any digest or update email. Essential account emails, such as billing receipts and security notices, can't be turned off. Privacy choices are at https://weho.civicsummary.ai/privacy/manage
How do I use the election guide?
The West Hollywood election guide at https://weho.civicsummary.ai/election covers candidates, measures, the calendar, and top-line campaign finance totals. Anyone can use it, with no account needed. Research License subscribers also get itemized contribution, loan, spending, and outside-spending reports. You can see sample versions at https://weho.civicsummary.ai/election/pro
What are the Research reports in the election guide?
Research License subscribers get itemized campaign finance reports built from FPPC filings: contributions, loans, spending, outside spending, donor lookup by name, employer or ZIP, and candidate and committee dossiers. Sample-data demos of each report are on https://weho.civicsummary.ai/election/pro. Contributor information may not be used to solicit contributions or for commercial purposes.
How do I reset my password or sign in?
Sign in at https://weho.civicsummary.ai/auth/login. If you forgot your password, use https://weho.civicsummary.ai/auth/forgot-password. The reset link expires after 1 hour. If the email doesn't arrive, check spam and add noreply@civicsummary.com to your safe senders. The support site uses the same CivicSummary email and password.
How do I change my email address or delete my account?
Email changes aren't self-service yet. Open a ticket at https://support.civicsummary.ai/tickets/new or email support@civicsummary.ai and we will help. To request deletion of your data, use Delete my data at https://weho.civicsummary.ai/privacy/manage or email privacy@civicsummary.ai. Cancelling a subscription does not delete your account.

Didn't find what you're looking for?

Our support team is here to help