Frequently Asked Questions
Find answers to common questions about Civic Summary and your account
Popular Questions
How do I submit a document for e-filing?
Log into your e-filing account, select the court and case type, upload your document in PDF format, pay any required fees, and submit. You'll receive a confirmation email with your filing receipt.
What file formats are accepted for e-filing?
We accept PDF files only. Documents must be text-searchable (not scanned images) and under 25MB per file. Use PDF/A format for best compatibility.
What payment methods are accepted?
We accept credit cards (Visa, MasterCard, American Express, Discover), debit cards, and ACH bank transfers. Payment is required at the time of submission.
Can I get a refund if my filing is rejected?
Filing fees are refunded automatically if your submission is rejected by the court. Refunds typically appear within 5-7 business days.
How do I create an e-filing account?
Visit the registration page, provide your name, email, and attorney bar number (if applicable). Verify your email address and set up two-factor authentication for security.
Why was my document rejected?
Common rejection reasons include: incorrect file format, file too large, missing signatures, incorrect case number, or non-compliant formatting. Check the rejection notice for specific details.
What are the filing deadlines?
E-filings submitted before 11:59 PM local court time are considered filed that day. Weekend and holiday submissions are processed the next business day.